The Lettings Hub - the home for lettings

Property Passport
Changes in English law to prevent letting agents charging tenants certain fees may be great news, but it’s also making competition for properties even fiercer. Agents now have to find the right tenants faster and be selective about who they spend their time with, whilst applicants have only a 14% chance of being accepted for a property*. With so many renters looking for a home, tenants need a smart way to stand out, get to the front of the queue and avoid wasting time on unsuitable properties.
That’s where Property Passport can help
*Source: The Lettings Hub BETA Agent Property Passport Survey June 2019
What is Property Passport?
A Property Passport is a free, online “renter’s CV” which you can use to build your own digital referencing profile to help you secure your ideal home.

Create a life-long tenant reference – no more paperwork!

View your results and understand how you’re assessed by agents

Check your chances of securing a property before you apply

Avoid wasting time and money on unsuitable properties

Manage your profile via our secure online platform
Why you need a Property Passport
Agents are changing
Agents now need to know more about you earlier in the lettings process
Prove your income
Agents need to see you can afford the rent
Prove who you are
Agents need confirmation of your identity and address
Show you’re a good tenant
Agents need reassurance you’ve previously kept to your tenancy conditions
Prove you’re not a debt risk
Agents need to check your credit history
A recognised digital reference
Property Passport provides you with a recognised digital reference confirming all an agent needs to know
How it works
Create & Share
Create your Property Passport and share it with a letting agent
Filter & match
The letting agent will review your results and determine which properties you are eligible to apply for
View & reserve
The letting agent will carry out a viewing on your chosen property and, if you like it, they can reserve it for you
Checks & contracts
Final checks will be done, including obtaining references to verify your income and rental history, before issuing your tenancy agreement
Time to move in!
Once everything’s signed and final arrangements have been made, you’re ready to move
The new digital tenant reference
Tenants told us they wanted to see their referencing results and understand exactly what rent they could afford before they started their property search. We created Property Passport™ as a tenant-owned reference to provide you with greater access and control of your data that over 69% of tenants told us they wanted.
Check your eligibility
Calculates your affordable rent limit based on standard letting agent formulas and checks your credit file without affecting your credit score
Personalise It!
Make an impression! Tell prospective landlords about yourself with a personal bio and outline what you’re looking for by listing property requirements
Access your results
See the same results agents or landlords will use to assess you and control who can view your Property Passport™
Property Passport™ Companion Guide
Your complete guide to everything you need to know about
Property Passport™

How it works
How to interpret your results
How to add verified references to your Property Passport™
How we assess you
Got a question?

If you need help creating a Property Passport™ or just want to know more about how it works, submit your question below and a member of our team will contact you shortly.

Submitting this form means you will receive the latest updates and offers on products and services from The Lettings Hub. All emails include an unsubscribe link so you can opt-out at any time. Please see our Privacy Notice for more information on how we process your data.