GETTING RENTERS' RIGHTS READY
For over 12 years, The Lettings Hub has been a trusted partner to letting agents across the UK, helping them navigate and adapt to evolving lettings legislation.
As a Renters’ Rights Act solution for letting agents, The Lettings Hub provides an end-to-end tenancy management platform that supports compliance with the new legislation through tenant referencing, insurance solutions, and integrated risk management tools.
Why Letting Agents Trust Us | Rated Excellent on Trust Pilot
Our Solutions | Preparing You for May 1st
PreQualify | Adapting to the End of Fixed-Term Tenancies
With the removal of fixed-term tenancies, early tenant qualification is crucial. Agents need additional confidence that tenants are right for the property, before referencing even starts.
PreQualify helps identify the best tenants faster and boosts your agency’s success through the power of pre-qualified tenants that match your landlord’s requirements. It’s a free service for BOX users, and it’s fully integrated to your referencing services so there’s no double data entry.
Section 13 Compliance | Streamlining Rent Increases
Rent increases now require a Section 13 notice, permissible only once annually. BOX will facilitate compliant issuance of these notices, tracking critical dates and providing necessary documentation to support your process, thereby safeguarding your revenue streams.
Missing rent increase intervals could impact your landlords financially. And if your tenant appeals, you’ll need a way to demonstrate how you’ve complied with legislation in issuing the Section 13 notice. BOX can help you manage the Section 13 process in line with the law.
Professional Guarantor | Giving tenants options & protecting landlords
The removal of rent in advance necessitates alternative solutions for tenants lacking UK-based guarantors. Our Professional Guarantor service offers a compliant, reliable option, reducing reliance on personal guarantors and mitigating landlord risk.
Many agents now choose to offer the option to use a Professional Guarantor rather than relying on personal guarantors signing up for open ended liability.
Pet Damage Insurance | Practical and compliant solutions for pets in lets
The Renters’ Rights Act has strengthened tenants’ rights to request a pet – but landlords and agents have concerns about the potential for damage. Our Pet Damage Insurance solutions give your agency simple, compliant options to give landlords confidence. Solutions include a pet damage insurance add-on to our existing Tenants Home Insurance, as well as new BOX workflows to make it easy for letting agents and tenants to manage & evidence pet requests.
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Let's Talk Lets | Stay Updated Post May 1st
Read our latest Government update for the most recent information and what this means for agents, landlords and tenants.
More BOX products to support your tenancies
Robust tenant screening is more vital than ever. Our comprehensive referencing includes ID Verification Technology (IDVT), Anti-Money Laundering (AML) checks, and Politically Exposed Persons (PEPs) and Sanctions screening, helping you identify the right tenants swiftly and securely. Knowing who you’re letting to & preventing avoidable evictions has never been more important.
The Renters’ Rights Act has abolished Section 21 without commitment from the Government to reform courts. The complexity of Section 8 notices, the court wait times and the shortage of available bailiffs all mean possession claims and evictions will take significantly longer.
Our Rent Protection and Legal Expenses covers 100% of rent until vacant possession, protecting your rental income and supporting you at every step of the eviction process.
We offer a straightforward pricing model, providing all these services at one fixed price per let, simplifying budgeting and ensuring value for your agency.
Built-in audit trails that automatically record key tenancy events, communications, and document interactions. BOX gives agents and landlords a defensible position in the event of a dispute or legal challenge, critical under the evolving Renters’ Rights framework.
1 | Automated audit logs
2 | Supports fair notice processes and dispute resolution
3 | Always-on compliance visibility
Saving you hours of admin time and allowing you to scale your letting agency without the risk of human error or non compliance.
Support tenants with essential setup services to get your tenancies off to the best start! Our fully managed utilities and media switching solutions offer convenience for tenants and added value for agents, without extra admin.
1 | Electricity, gas, broadband, council tax, all in one place
2 | Fully managed or self-service options
3 | Reduce your administration burden, and get it right first time
BOX enables secure, automated collection of holding deposit payments. With compliant, transparent payment trails, Holding deposits can be easily set up with automated communications, ensuring tenants receive instant payment requests and reminders.
1 | Fully integrated payments
2 | Compliant and audit-ready
3 | Daily payouts to your client account
Navigate 2026 With Confidence | The Lettings Hub
ELEVATE YOUR AGENCY WITH A TAILORED SOLUTION FOR ONE FIXED PRICE PER LET
With One Fixed Price Per Let, you get everything you need to move tenants in—on your terms. Our expert-curated tiered packages are designed with letting agents in mind, bringing together the essential products and services you need for every let. Built by industry specialists who understand the challenges you face, these ready-made solutions take the guesswork out of compliance, protection, and efficiency.
