Intelligent tenant referencing

Solutions to reduce letting agents’ time that don’t compromise on quality, ensuring you find the right tenant for your landlord.

We have over ten years’ experience in tenant referencing which is why we are one of the leading referencing companies, trusted by small and large letting agents up and down the UK.

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Referencing to suit every tenancy

Our tiered referencing products enable you to tailor your checks to each individual applicant based on your priorities for the tenancy; whether that’s instant results,in-depth checks or somewhere in between.

Essential
Delivered instantly
  • Identity check
  • Credit check
  • Address history check
  • Confirms if applicant has agreed to share Open Banking data
  • Eligible for insurance products:
  • Tenants Home insurance
  • Landlords Buildings & Contents Insurance
Essential+
Delivered instantly
  • Identity check
  • Credit check
  • Address history check
  • Average income over last 12 months Verified via Open Banking
  • Rent payments in last 12 months Verified via Open Banking
  • Any potential missed payments Verified via Open Banking
  • Eligible for insurance products:
  • Tenants Home insurance
  • Landlords Buildings & Contents Insurance
Essential++
Delivered within one working day
  • Identity check
  • Credit check
  • Address history check
  • Average income over last 12 months Verified via Open Banking
  • Rent payments in last 12 months Verified via Open Banking
  • Any potential missed payments Verified via Open Banking
  • An overall recommendation
  • Commentary from our team including insight ( where applicable ) into the applicant’s other Open Banking data
  • Eligible for insurance products:
  • Tenants Home insurance
  • Landlords Buildings & Contents Insurance
  • Rent & Legal Protection
  • Deposit Replacement insurance
  • Property Damage Protection
Elite
Delivered on average in 3 working days
  • Identity check
  • Credit check
  • Address history check
  • Average income over last 12 months Verified via Open Banking
  • Rent payments in last 12 months Verified via Open Banking
  • Any potential missed payments Verified via Open Banking
  • An overall recommendation
  • Verified reference from income referees including confirmation of continuation of contract /future payments
  • Verified reference from previous landlord or letting agent including confirmation of any tenancy breaches or damage to property
  • Eligible for insurance products:
  • Tenants Home insurance
  • Landlords Buildings & Contents Insurance
  • Rent & Legal Protection
  • Deposit Replacement insurance
  • Property Damage Protection

Redefining tenant referencing

With tenancy fraud rising exponentially, it’s never been more important to have a full 360-view of your applicants. When you combine our Know Your Customer checks (Right To Rent, Enhanced Identity Verification and AML/PEPs & Sanctions checks) you’ll also receive:

  • Verified proof of identity
  • Live & biometric facial matching
  • Proof of address verification
  • Social media checks
  • ID screen data
  • Residency check
  • Politically Exposed Persons (PEPs) & Sanctions check
  • Anti-Money Laundering (AML) check
  • Adverse media check
  • Right to rent check

Our Service Guarantee

We know our combined referencing and Know Your Customer solution will ensure you both meet your legislative responsibilities and protect yourself and your landlords from fraudulent tenants.

Which is why when you combine Know Your Customer with our Essential ++ or Elite Referencing we include:

Fraud Protection Guarantee

We are so confident in our technology that we will cover any Home Office Fine you receive and will cover the cost to evict any fraudulent tenant that we approve.

Price Match Promise on any like-for-like product

We are committed to providing robust, high- quality tenant referencing that our agents can depend on at an industry leading price, which is why we will match any like for like quote- ensuring you get the best price on the market!

*T&Cs apply

Book a call with our referencing experts

“We have never thought of changing reference providers – an integral part of our business growing from 9 units to over 400 in the last 3 years. What I like about them, they look at reference files with a human touch, rather than a “Computer says no” approach.”

Neil Walton, Director

Are you boxing clever yet?

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Find out how BOX can help you save time, reduce admin and let properties faster.

    Fill in your details below and we’ll be in touch shortly to arrange the best time show you how we can give you more time to focus on what you do best whilst Box takes care of the rest.

    Thanks for your interest. If you need some help with your referencing or other services, please check out the Tenants area of our website here. If you still need some assistance, drop us a message and our Tenant Support team will be happy to help.

    Thanks for your interest in Box. If you need some help with your insurance policy or other services, our Landlord Support Team will be happy to help. Please call us on 0345 450 9903 or send us a message.

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