The Lettings Hub - the home for lettings

Make a claim

Whatever the problem, big or small, we are here to help.

If you need to make a Rent and Legal Protection Insurance claim, please telephone the claims line number in the first instance on 0344 770 1079, quoting ‘The Lettings Hub’. A claim form will be sent out to you by e-mail, fax or post within 24-hours.

Lines are open Monday – Friday from 9am-5pm.

Alternatively, you can also access the claim forms online.

How to make an online claim for Rent and Legal Protection

  • If you haven’t previously accessed the site, you will need to create a new account by visiting https://informationcentre.arclegal.co.uk/Register.aspx
  • Once you are logged in, go to http://www.arclegal.co.uk/informationcentre/index.php and click ‘Submit Claim Form & Upload Documents Online’
  • The claim form is required to be completed and returned