The Lettings Hub - the home for lettings

Save time and offer more with our Utility Management Service

We know dealing with utility and council notifications can be a time-consuming and frustrating process for letting agents, which unfortunately has to be done for every managed property. Your time is valuable; that’s why we offer a Utility Management Service that will take on this responsibility at no cost to you, so you can focus more time on securing new lets.

What we’ll do

When your tenants are getting ready to move in, we can quickly find out who the current energy, media and water suppliers are and contact them to let them know the previous tenant is moving out. We’ll also contact the local council so that council tax is correctly allocated to the incoming tenant.

We’ll contact the new tenant to offer a no-obligation utility comparison service, searching both large and small providers to help ensure their household bills will be affordable. We give personal, straightforward advice on how to choose the best tariff to match the property and their lifestyle – there’s no hard sell involved. We also establish ourselves as the primary point of contact for utility queries, so your tenant, your landlord and your staff can call us at any time throughout the tenancy. We also offer an annual review so your tenants can be sure they’re always getting the best deal.

Void properties

In partnership with the UK’s greenest energy provider, Ecotricity, we also offer a service for void properties which means energy bills of £10 or less will be waived if the property remains empty. When the last tenant moves out, just let us know and we’ll switch the property to Ecotricity so you and your landlords won’t need to worry about accounting for small energy bills. When a new tenant does move in, they’ll already be on a fair, ethical tariff with a provider that has one of the best records for customer service in the industry. We will of course still offer them the option to switch, which they can do at any time with no exit fees.