The Lettings Hub - the home for lettings

Privacy Policy

The Lettings Hub Privacy Policy

Last updated: 28th October 2016 is the website for The Lettings Hub.

The Lettings Hub, The Landlord Hub and LetRisks are trading names of Let Insurance Services Limited, an independent intermediary authorised and regulated by the Financial Conduct Authority.

Before using any of our services, The Lettings Hub strongly recommends that you read our Privacy Policy. By continuing to our website you are agreeing to be bound by this policy. Please note that we reserve the right to revise and amend our Privacy Policy at any given time. Changes may be uploaded to the website without warning.

In order to protect your privacy, The Lettings Hub has a secure Privacy Policy in place. This policy applies only to our website and by using any of our services you are agreeing to be bound by this. If you do not wish to accept our Privacy Policy, then we must ask you not to continue to our website.

By agreeing to our Privacy Policy, you are consenting to us collecting information about your computer, including its IP address, operating system and browser. Any personal information you choose to share with us in the course of using our services, such as name, full address, contact details and email address will also be collected and stored by us. This information is used to enable you to access our services and to process transactions.

Information on how you use the site may be stored by us to improve your user experience. We are obliged to share your information with the Financial Conduct Authority or other relevant authorities when compelled to by a court of law. We may also share information with our trusted partners and suppliers in the natural course of business for providing products and services.

You are entitled to decline information requests from us, but we may restrict some of our online website services if you do.

When you register with us or subscribe to our newsletter, we may also collect additional personal information such as date of birth, postcode, payment details, preferences and interests. If you do not wish to receive such communication from us, please use the unsubscribe option.

We will also use your information for the purpose of communicating with you. We will not share or sell this information to unknown third parties, unless otherwise agreed; but we may contact you with offers that might be of interest to you. If we decide to monitor or record your calls and emails, we agree to do so in accordance with data protection legislation.

In summary, The Lettings Hub may collect and use personal information for the following purposes:-

  • To provide account services
  • To improve customer service
  • To personalise user experience
  • To send periodic emails
  • Market research purposes

Protecting Your Information

We are committed to keeping your information secure. In order to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard the information we collect online.

If you have any questions regarding this privacy policy or any other aspect of our data handling procedures, please contact us via the address below:-

The Lettings Hub, 8 Axon, Commerce Road, Lynch Wood, Peterborough, PE2 6LR.