Release July 2022

Currently BOX will automatically calculate the tenancy end date based on the start date and tenancy term you have entered. This release will update this functionality to provide more flexibility and allow you to set a specific end date.

Once referencing is complete your tenancies will move to Step 3 – Tenancy Acceptance (if applicable). It’s important that this step is completed promptly to ensure your tenants have access to everything they need to prepare for their let. This new feature will see your tenancies automatically skip to Step 4 – Tenant Preferences 7 …

Automating promotion of tenants’ insurance and utilities Read More »

Any other documents your branch wishes to issue to your applicants at the outset of a tenancy application, e.g. How To Rent guide or your own tenant flyer, can now be added to the initial email they receive from the BOX platform.

Provide a draft copy of a tenancy agreement to the tenants as soon as you finish creating a new tenancy. This will help you fulfil your obligation to give tenants adequate time to review the contract and ultimately lead to faster deals rather than waiting until the point you’re ready for them to sign.

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    Thanks for your interest. If you need some help with your referencing or other services, please check out the Tenants area of our website here. If you still need some assistance, drop us a message and our Tenant Support team will be happy to help.

    Thanks for your interest in Box. If you need some help with your insurance policy or other services, our Landlord Support Team will be happy to help. Please call us on 0345 450 9903 or send us a message.

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