Currently BOX will automatically calculate the tenancy end date based on the start date and tenancy term you have entered. This release will update this functionality to provide more flexibility and allow you to set a specific end date.

Once referencing is complete your tenancies will move to Step 3 – Tenancy Acceptance (if applicable). It’s important that this step is completed promptly to ensure your tenants have access to everything they need to prepare for their let. This new feature will see your tenancies automatically skip to Step 4 – Tenant Preferences 7 days after all references are complete (or a timeframe agreed with your branch) if you have not completed Step 3. This will allow your tenants to purchase their tenants insurance online and book a time with us to discuss their utilities. This change will not apply where you are using our Deposit Replacement Insurance or Reposit or using BOX to create your tenancy agreements as there are too many important details you must confirm at Step 3 – Tenancy Acceptance, to ensure your tenancies are set up correctly.

Any other documents your branch wishes to issue to your applicants at the outset of a tenancy application, e.g. How To Rent guide or your own tenant flyer, can now be added to the initial email they receive from the BOX platform.

Provide a draft copy of a tenancy agreement to the tenants as soon as you finish creating a new tenancy. This will help you fulfil your obligation to give tenants adequate time to review the contract and ultimately lead to faster deals rather than waiting until the point you’re ready for them to sign.