Release Early March 2022

To ensure we’re providing clients with the best possible value, we will be introducing a new lower premium for rents between £2,001 and £3,000 per month. You will now be able to protect these higher-value tenancies for £275 annually or £22.92 per month, saving over 20%! The new premium will apply to new properties and …

New Rent Protection pricing for monthly rents £2,001-£3,000 Read More »

In addition to the number of applicants we decline, we will now also be able to report on the reasons we have reached this recommendation which will help to identify and quantify common themes and trends.

Currently, to notify us when you’d like a property to benefit from our Void service you have to submit the details via our webform. In the next release, you’ll now be able to notify us directly within BOX. Just go to ‘Utility Management’ via the left menu and add a move out.

Once a tenancy reaches Step 8 in BOX, it should almost be time for the tenants to move in. To make it even quicker and easier to automate your utility notifications, you’ll now be able to submit your move-in meter readings via the Step 8 tab on your Tenancy Dashboard.

Update will remove the restriction that meant only the user that created the tenancy agreement could sign it on behalf of your agency. Now any users within your branch will be able sign and execute tenancy agreements.

Where an applicant had been invited to create a Property PassportTM previously and were subsequently cancelled, they couldn’t then create a Property PassportTM if invited again. In the next release this will be resolved so all applicants can now create a Property PassportTM.

You will now be able to create a new tenancy without requiring any reference checks if not required. Ideal for onboarding existing tenancies to manage renewals via BOX and for student lets where no guarantor or landlord reference is needed.

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    Thanks for your interest. If you need some help with your referencing or other services, please check out the Tenants area of our website here. If you still need some assistance, drop us a message and our Tenant Support team will be happy to help.

    Thanks for your interest in Box. If you need some help with your insurance policy or other services, our Landlord Support Team will be happy to help. Please call us on 0345 450 9903 or send us a message.