Clearer visibility of referencing progress

This feature will see the current Applicant Details Page redesigned to make it clearer for you to see exactly what is outstanding on a reference. You’ll also be able to see when it was last chased and quickly take common actions like adjusting rent shares, adding guarantors and upgrading reports to make managing references easier. Details of detrimental data will also be more accessible so you can make decisions quickly before we’ve even completed your final report.

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    Thanks for your interest. If you need some help with your referencing or other services, please check out the Tenants area of our website here. If you still need some assistance, drop us a message and our Tenant Support team will be happy to help.

    Thanks for your interest in Box. If you need some help with your insurance policy or other services, our Landlord Support Team will be happy to help. Please call us on 0345 450 9903 or send us a message.

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