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Why Letting Agents Choose BOX | Rated Excellent on TrustPilot
We're currently using The Lettings Hub for referencing, rent and legal protection, property damage protection, landlords building insurance and tenants home insurance - this helps us spend time focusing on letting our next property. Our Client Relationship Manager, Ross has been great! Ross does a fantastic job of keeping us in the loop with monthly account reviews, helping us increase revenue where possible too. Couldn't recommend enough!
Croft Property Management Ltd have been using The Lettings Hub for tenant referencing and rent & legal insurance for several years now.
The referencing service is fast and effective, and the referencing dovetails into their rent & legal insurance.
We have a high degree of confidence in both services, all of which are accessed through their "BOX" portal. The portal is sim
ple to navigate and use, and provides access to other products and services too.
We have been especially impressed with the customer service provided by our Lettings Hub representative who has gone out of his way to make our customer experience an excellent one.
I've had a great experience with The Lettings Hub since first enquiring about the platform. The team have been brilliant throughout the whole onboarding process, from initial set up to training and being on the other end of the phone for any 'then and there' queries I have had. I have always felt taken care of and comfortable with the team and feel they have gone above and beyond on a number of occasions. The platform itself is great, simple to use and follow, not only for us as the agent but for our applicant tenants too! I highly recommend The Lettings Hub to any Letting Agent looking for an excellent service and product!
Working with The Lettings Hub and BOX has made a huge difference for our agency. Having one fixed price per let has made managing our costs so much easier—everything is clear and predictable, which removes any stress.
