Key Features:

1. 72-Hour Link Validity |

Once an applicant begins the KYC journey, the link provided to complete the process will now be valid for 72 hours (3 days).

2. Expired Status Notification |

If the applicant does not complete the KYC check within the 72-hour window, the check will display an “Expired” status in the left-hand menu.

3. Applicant Notification of Expiry |

When an applicant next signs in, they will receive a notification informing them that their KYC link has expired and advising them to contact their letting agent for further assistance.

4. Replicating Expired KYC Checks |

Should you wish to invite the applicant to complete the KYC check again, you can click the ‘Replicate’ button. This will generate a new form pre-filled with the applicant’s previous information, making it quicker to complete. A new record for the check will then appear in the left-hand menu.