Insurance Administrator (Professional Guarantor)
About The Lettings Hub
The Lettings Hub is a prop-tech company that simplifies and speeds up the lettings process through innovative, technology-driven products and services. Working with a national network of letting agents and trusted by many leading agency brands, we help over 20,000 people move home each month.
Our services include tenant referencing, insurance products and a range of solutions that support letting agents, landlords and tenants throughout the move-in journey. By combining smart technology with industry expertise, we deliver an efficient, reliable service while striving to exceed our customers’ expectations every day.
The Role
- Preparing and issuing Professional Guarantor agreements & signing legal documents on behalf of the company
- Liaising with Tenants, Landlords & Lettings Agent regarding applications
- Proactively engage with Tenants regarding the renewal of their Professional Guarantor agreement
- Working in a high-performing, fast paced and process-driven environment
- Managing incoming customer emails, calls and administrative processes to an agreed SLA
- Administration of Professional Guarantor claims
- Where required supporting our Insurance Administration team’s workflow
Apply Today!
About You
What makes you stand out
- Have persuasive communication skills, a confident decision-maker, possess first rate customer service skills, and IT literate.
- Be able to work to timescales, be enthusiastic, able to work independently and in a team, and results oriented.
- If you also remain cool under pressure, and are open to learning new things, this could be just the role for you!
- Previous insurance experience and awareness of compliance/regulatory requirements is preferred
About the Team
As a Prop-Tech business, we are always looking to the future. What can we be doing next to ensure Letting Agents jobs are made quicker and easier, tenants have a smoother journey and landlords have piece of mind? So, although we have over 100+ years of industry experience across the team, we are not stuck in the past.
The only way to achieve this is having great people, but also a great environment at work. This is why we prioritise wellbeing and culture and ensure all of our colleagues have the space to share ideas and grow with the business. We have quarterly awards to celebrate together as a whole team and a free snack station for those afternoons only chocolate will help!! If you think this is the type of environment you would thrive in, make sure to apply
Job Types: Full-time, Permanent / Part-Time
Salary: £ negotiable, dependent on experience
Expected hours: 40 Hours per week (Full Time) / 28 Hours per week (Part-Time)
Benefits:
- Additional leave
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Referral programme
- Work from home
Schedule: Monday to Friday
Salary: £26,780.00 Annually
Work authorisation: United Kingdom (required)
Ability to Commute: Peterborough, PE2 6LR (required)