Feature Request

A comprehensive “Pet CV” to help you better understand the type of pet(s) a prospective tenant owns, third party references and recommendations for suitable properties.

Currently Deposit Replacement Insurance can only be offered at the start of a new tenancy. This improvement to our popular insurance product will allow you to offer Deposit Replacement Insurance any time, even mid-term, providing more flexibility for you and your tenants.

Allowing you to create landlords terms of business via BOX and send to landlords for e-signature, digitising and expediting your landlord onboarding process.

Allowing Alto customers to automatically create references with BOX at a click of a button and share information between the two platforms.

This feature will see the current Applicant Details Page redesigned to make it clearer for you to see exactly what is outstanding on a reference. You’ll also be able to see when it was last chased and quickly take common actions like adjusting rent shares, adding guarantors and upgrading reports to make managing references easier. …

Clearer visibility of referencing progress Read More »

In this exciting new feature tenants will be able to set up and pay their tenancy funds via the BOX platform. This includes holding deposits, advance tenancy funds (tenancy deposits or deposit scheme charges and advance rent) as well as ongoing rent payments throughout the tenancy.

This feature will provide you with access to an online knowledge base where you can find help with anything you may need to know about BOX and how to use the system. This will include help topics on referencing and other products, video tutorials and access to the latest versions of product flyers and marketing …

Support & Library areas in BOX Read More »

For clients who have used another pre-tenancy platform before, this release will enable you to upload all of your existing tenancies to BOX in one easy step. You can then manage the renewal of those tenancies, change of occupiers or re-referencing that may be required.

Whitelable the BOX platform to prominently feature your logo and branding so it really feels like your own, both for your team and your tenants.

This new optional feature for clients using our in-house referencing software will provide step-by-step online instructions to guide you through the document-checking process with a complete online audit trail.

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    Thanks for your interest. If you need some help with your referencing or other services, please check out the Tenants area of our website here. If you still need some assistance, drop us a message and our Tenant Support team will be happy to help.

    Thanks for your interest in Box. If you need some help with your insurance policy or other services, our Landlord Support Team will be happy to help. Please call us on 0345 450 9903 or send us a message.