Navigate 2025 with Confidence | The Lettings Hub
GETTING RENTERS' RIGHTS READY
For over 12 years, we’ve been at the forefront of the lettings industry, adapting to change with ease. The upcoming Renters’ Rights Bill is no challenge for us, it’s an opportunity to further support our clients to thrive. Over the past year, we’ve been fine-tuning The Lettings Hub’s award winning tenancy management platform, BOX, to ensure our 1,500 customers are not only prepared for the new legislation, but fully equipped for 2025 and beyond!
Why Letting Agents Trust Us | Rated Excellent on Trust Pilot
Our Solutions | Getting You Renters Rights Ready
PreQualify | Helping you adapt to the end of fixed-term tenancies
With fixed-term tenancies about to become a thing of the past, pre-qualifying tenants at the earliest stage will be critical. Agents need additional confidence that tenants are right for the property, before referencing even starts.
PreQualify helps identify the best tenants faster and boosts your agency’s success through the power of pre-qualified tenants that match your landlord’s requirements. It’s a free service for BOX users, and it’s fully integrated to your referencing services so there’s no double data entry.
Section 13 | Ensuring your rent increases are compliant
When the Bill is enacted, agents will need to issue a Section 13 notice to increase rents; and the rules are strict.
As agents can only raise the rent during one time period each year, it’s essential to have a scalable way to track and action them. Missing rent increase intervals could impact your landlords financially. And if your tenant appeals, you’ll need a way to demonstrate how you’ve complied with legislation in issuing the Section 13 notice.
BOX can help agents issue rent increase Section 13 notices in line with the law, whilst providing a revenue stream for this vital service.
Professional Guarantor | Giving tenants options & protecting landlords
The Renters’ Rights ban on rent in advance will remove a long-standing method used by agents and landlords to rent to many types of tenants, for example- foreign students, the self-employed, as well as those who don’t have a UK based guarantor.
Plus, with fixed terms ending & Section 21 being abolished, many agents will now choose to offer the option to use a Professional Guarantor rather than relying on personal guarantors signing up for open ended liability.
Pet Damage Insurance | Practical and compliant solutions for pets in lets
The Renters’ Rights Bill strengthens tenants’ rights to request a pet – but landlords and agents will have concerns about the potential for damage. Our Pet Damage Insurance solutions give your agency simple, compliant options to give landlords confidence. Solutions include a pet damage insurance add-on to our existing Tenants Home Insurance; an agent-owned pet damage insurance, as well as new BOX workflows to make it easy for letting agents and tenants to manage & evidence pet requests.
Knowing who you’re letting to has never been more important. Agents need to prevent avoidable evictions by using the best, fraud-detection referencing checks, including IDVT, AML, PEPs & Sanctions checks to find the right tenants fast!
The Renters’ Rights Bill will abolish Section 21 without no commitment from the Government to reform courts. The complexity of Section 8 notices, the court wait times and the shortage of available bailiffs all mean possession claims and evictions will take significantly longer.
Our Rent Protection and Legal Expenses covers 100% of rent until vacant possession, protecting your rental income and supporting you at every step of the eviction process.
All current ASTs powered by BOX will convert to periodic tenancy agreements on the commencement date of the Renters’ Rights Bill, ensuring you are compliant.
To help your agency select the perfect product package, The Lettings Hub offer One Fixed Price Per Let. See details below, and choose your tiered service today!
Local authorities will gain new investigation & enforcement powers under Renters’ Rights and evidencing your compliance will become more complex. BOX delivers compliance at the touch of a button, with helpful features to ensure you send out the right documents at the right time, to fully downloadable court ready audit trails should you ever need them.
BOX keeps your agency ahead of the legislation, saves you hours of admin time and allows you to scale your letting agency without the risk of human error.
The Renters’ Rights Bill gives tenants more responsibility for the condition of their homes. Tenants’ home insurance is important because it protects personal belongings, covers accidental damage to the landlord’s property, and offers peace of mind. It also helps tenants meet their new obligations and avoid unexpected financial risks.
Our Home Moving Service is the complete package when it comes to utilities, broadband, and media. Not only do we support the tenant with their full property set up, meaning they are live when they arrive but we take care of all the notifications in line with the tenant and landlords legal obligations.
BOX includes a streamlined process for handling holding deposits, improving efficiency, transparency, and compliance. Holding deposits can be easily set up with automated communications, ensuring tenants receive instant payment requests and reminders.
Payments can be made securely via Open Banking or bank transfer. You can track payments in real time, modify requests, and stay fully informed with notifications. Daily payouts to your client account and exportable reports support accurate reconciliation across branches and tenancies—all within BOX.
Navigate 2025 With Confidence | The Lettings Hub
ELEVATE YOUR AGENCY WITH A TAILORED SOLUTION FOR ONE FIXED PRICE PER LET
With One Fixed Price Per Let, you get everything you need to move tenants in—on your terms. Our expert-curated tiered packages are designed with letting agents in mind, bringing together the essential products and services you need for every let. Built by industry specialists who understand the challenges you face, these ready-made solutions take the guesswork out of compliance, protection, and efficiency.
Why Letting Agents Choose BOX | Rated Excellent on TrustPilot
We're currently using The Lettings Hub for referencing, rent and legal protection, property damage protection, landlords building insurance and tenants home insurance - this helps us spend time focusing on letting our next property. Our Client Relationship Manager, Ross has been great! Ross does a fantastic job of keeping us in the loop with monthly account reviews, helping us increase revenue where possible too. Couldn't recommend enough!
Croft Property Management Ltd have been using The Lettings Hub for tenant referencing and rent & legal insurance for several years now.
The referencing service is fast and effective, and the referencing dovetails into their rent & legal insurance.
We have a high degree of confidence in both services, all of which are accessed through their "BOX" portal. The portal is sim
ple to navigate and use, and provides access to other products and services too.
We have been especially impressed with the customer service provided by our Lettings Hub representative who has gone out of his way to make our customer experience an excellent one.
I've had a great experience with The Lettings Hub since first enquiring about the platform. The team have been brilliant throughout the whole onboarding process, from initial set up to training and being on the other end of the phone for any 'then and there' queries I have had. I have always felt taken care of and comfortable with the team and feel they have gone above and beyond on a number of occasions. The platform itself is great, simple to use and follow, not only for us as the agent but for our applicant tenants too! I highly recommend The Lettings Hub to any Letting Agent looking for an excellent service and product!
Working with The Lettings Hub and BOX has made a huge difference for our agency. Having one fixed price per let has made managing our costs so much easier—everything is clear and predictable, which removes any stress.