Cancel Referencing
If you no longer want to complete reference checks for an applicant, you can cancel all of their checks prior to an applicant’s reference checks being completed.
Go the applicant’s individual menu in the ‘Applicants’ section of the tenancy record and select ‘Cancel reference’.
Confirm the reason for cancellation and all checks and requests for information will instantly be cancelled. The applicant will also be removed from the tenancy and so will no longer appear in the ‘Applicants’ section of the tenancy record.
