Danii Elliott

In the perfect lettings world, all tenants would pay on time, stay in the property for a long time, protect and maintain the property, and feel happy in their home. But how does a letting agent attract and keep tenants like that? In our latest E-Guide we talk you through how you can stand out in the current market and create value for everyone.

Find & Retain the tenants your agency want Read More »

Released | 13.05.2024 System Release Notes | Optimised Referee Process Release Overview: We are pleased to announce the release of our Optimised Referee Requests system, designed to enhance the efficiency and response rates of financial reference requests. This update follows extensive testing and reflects our commitment to improving user experience and validation processes. Key Features: 1. Enhanced Validation Methods | While 80% of tenant references are seamlessly validated through Open Banking API technology, this system introduces alternative validation methods. These methods are tailored for scenarios where tenant consent is unavailable or when tenants have recently changed employment. 2. Revolutionised Reference Requests | Based on feedback from an extensive beta group trial, our financial reference requests have been significantly improved. This optimisation has led to notably higher response rates from referees, ensuring faster and more reliable data collection. 3. Optimised for Multiple Devices | The reference request system is fully optimised for use across various devices and platforms. This enhancement improves accessibility and convenience for referees, who can now respond from their preferred devices. The system delivers a more intuitive and user-friendly experience, accommodating the growing trend of referees completing requests on their mobile phones at their convenience. 4. Transition from PDF Forms | As part of this update, we will be retiring the old PDF forms for reference requests. The new system replaces these forms with a more efficient and streamlined process. Talk To Us Today!

Optimised Referee Process Read More »

03.05.2024 Edition 8 | May 2024 Newsletter Overview Welcome back to Let’s Talk Lets the fortnightly update on what is happening at The Hub. In Issue 8, we’re excited to unveil the latest efficiencies in tenant verification achieved via BOX’s new optimised referee process. Plus, an update on progress of our commitment to deliver 24 major software releases to BOX, that benefit letting agencies, in 2024. For the latest updates on the tenancy fraud landscape, don’t miss out on last month’s data insights inFraud Corner. Learn about how we’re seeing more income related fraud cases and how we stay one step ahead of the fraudsters to protect your landlords and maintain their trust in your letting processes. You’ll also find a link to our updated eBook containing the crucial updates on the Renters Reform Bill, helping you stay informed on the latest legislative changes shaping the rental landscape; plus, links to the first two podcasts in our third season! So, pop the kettle on and grab a cuppa whilst you get the latest news and updates from across the Hub. Talk To Us Today!

May 03/05/2024 | Edition 8 Read More »

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