Features

This new feature will allow you to quickly and easily add standard wording for break clauses, parking, pets, renewal options and any other standard clauses your office may commonly use in your tenancy agreements – all with just a click of a button.

Template tenancy agreement clauses Read More »

Once all parties have signed the tenancy agreement, a copy (along with all other tenancy documents such as How To Rent Guide, EPC, EICR etc) are all currently available online within BOX. As an additional measure to ensure absolute contract certainty we will now also issue a copy of these documents to all parties via email too.

Email final tenancy agreement Read More »

This new feature will give you the ability to control the Section 48 address (address for tenants to serve notice) that appears in the tenancy agreement. BOX will keep you compliant by alerting you where the default address is not in England or Wales and therefore an alternative address is required.

Edit S.48 address Read More »

Any relevant persons that may be contributing to the tenancy deposit will now receive an email with the option to check and amend online their details as they appear in the Prescribed Information. If any changes are made the prescribed information will automatically be updated and reissued for you.

Relevant Persons details Read More »

Where you have chosen to send documents (such as a template tenancy agreement, How To Rent Guide, deposit scheme leaflet etc) to the tenant prior to referencing, tenants will now need to sign to confirm they have received these documents and that they are happy to receive the How To Rent Guide electronically. A copy of all documents and signatures are recorded to a single document that can be downloaded in the event you need to provide proof of serving these documents.

Tenant signature of pre-tenancy docs Read More »

Providing the option for branches to make some or all of the tenancy documents mandatory to be sent either prior to referencing and/or with the tenancy agreement at Step 5. This includes the standard documents (such as deposit scheme leaflets or Tenant flyers) and tenancy-specific documents (such as EPC, EICR and Gas Safety Certificates) to provide peace of mind that important documents are never forgotten.

Tenancy documents mandatory at Step 5 and create tenancy Read More »

From 1st October 2022 the adjusted Right to Rent rules that allowed checks to be completed using Zoom calls and without seeing documents in person will end. Instead, agents wanting to offer a digital solution to UK and Irish nationals must use an Identity Service Provider (IDSP) in order to verify their right to rent. To meet the requirements of this new legislation we’re partnering with HooYu, one of the first IDSPs to receive government certification. Our new solution verifies the authenticity of applicant identity documents and uses facial biometrics and liveness detection to check the applicant is the person shown on their photo ID documents. That means for British & Irish nationals you no longer need to see their physical passports or store copies. We are also introducing a new enhanced identity verification check and Anti-Money Laundering checks which include PEPs & Sanctions and adverse media checks. To find out more about how our Know Your Customer products can support your right to rent checks please contact your Client Relationship Manager or email tellmemore@lettingshub.co.uk

Biometric Right To Rent Checks Read More »

Currently BOX will automatically calculate the tenancy end date based on the start date and tenancy term you have entered. This release will update this functionality to provide more flexibility and allow you to set a specific end date.

Set tenancy end date Read More »

With this update you will no longer have to activate Deposit ReplaceClients using our BOX API will be able to add Deposit Replacement Insurance to a tenancy directly from their CRM system. This update makes it faster to offer your deposit replacement scheme to tenants and automate the documentation being sent to the landlord when where the tenant chooses to use your deposit replacement scheme over a traditional cash deposit.

Faster activation of Deposit Replacement Insurance for API clients Read More »

This feature will enable you to administer tenancy renewals within the BOX platform when they reach the end of the current term. It will include reminders to ensure you have plenty of time to prepare and, if the tenancy is renewed, will enable you to issue updated tenancy agreements to your tenants and landlords in less than 2 minutes.

Tenancy renewals Read More »

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