Once referencing is complete your tenancies will move to Step 3 – Tenancy Acceptance (if applicable). It’s important that this step is completed promptly to ensure your tenants have access to everything they need to prepare for their let. To help you keep on top of this process you will now receive additional reminders to let you know when a tenancy is ready and waiting for you to confirm if you are proceeding.
Additional reminders to accept your tenancies Read More »
Once referencing is complete your tenancies will move to Step 3 – Tenancy Acceptance (if applicable). It’s important that this step is completed promptly to ensure your tenants have access to everything they need to prepare for their let. This new feature will see your tenancies automatically skip to Step 4 – Tenant Preferences 7 days after all references are complete (or a timeframe agreed with your branch) if you have not completed Step 3. This will allow your tenants to purchase their tenants insurance online and book a time with us to discuss their utilities. This change will not apply where you are using our Deposit Replacement Insurance or Reposit or using BOX to create your tenancy agreements as there are too many important details you must confirm at Step 3 – Tenancy Acceptance, to ensure your tenancies are set up correctly.
Automating promotion of tenants’ insurance and utilities Read More »
Archive tenancies at any point in the tenancy progression process to ensure only active tenancies remain in your Tenancy Dashboard.
Archive non-proceeding tenancies Read More »
Fully customise rent schedules to your specific requirements on each tenancy, including the option to enter custom rent values and payment dates with or without upfront payment.
Customise rent schedules Read More »
Any other documents your branch wishes to issue to your applicants at the outset of a tenancy application, e.g. How To Rent guide or your own tenant flyer, can now be added to the initial email they receive from the BOX platform.
Send other documents prior to referencing Read More »
Provide a draft copy of a tenancy agreement to the tenants as soon as you finish creating a new tenancy. This will help you fulfil your obligation to give tenants adequate time to review the contract and ultimately lead to faster deals rather than waiting until the point you’re ready for them to sign.
Send draft tenancy agreements prior to referencing Read More »
We’re releasing Ask An Expert as the first feature in our Support area accessible via the left menu within BOX. This update will make it easier for you to access this existing facility and see your active and historic Ask An Expert tickets.
Enhancements to Ask An Expert Read More »
Update will remove the restriction that meant only the user that created the tenancy agreement could sign it on behalf of your agency. Now any users within your branch will be able sign and execute tenancy agreements.
Removing restrictions on tenancy agreement signatures Read More »
Improvements to our tenancy agreement download functionality so you will be able to download a fully branded version of your tenancy agreements with page numbers.
Enhanced PDF tenancy agreements Read More »
Where an applicant had been invited to create a Property PassportTM previously and were subsequently cancelled, they couldn’t then create a Property PassportTM if invited again. In the next release this will be resolved so all applicants can now create a Property PassportTM.
Solution for cancelled Property Passport applicants Read More »
