How To Maintain Landlord Retention

Can you tell if a landlord may be considering moving?

Communication becomes less frequent. Review meetings are missed. Engagement with updates starts to decline. The relationship becomes increasingly transactional and opportunities to demonstrate value become less common.

None of these changes may seem significant in isolation. However, taken together, they can be early indicators that a landlord is becoming disengaged.

This is an interesting challenge for agents.

In our Lettings Playbook series, we explore some of the biggest topics facing agents today.

Each issue tackles a different challenge, and in this issue we’re looking at one that can quietly undermine even the strongest landlord relationships.

Most landlords who leave don’t make a sudden decision to move their portfolio elsewhere. In many cases, the decision develops gradually over time.