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HooYu are our trusted Right to Rent partner, integrating digital Right to Rent checks seamlessly within our BOX platform.

The Lettings Hub

At The Lettings Hub we have created the BOX platform to reduce letting agents’ time without compromising on quality, ensuring you find the right tenant for your landlord.

We have over ten years’ experience in tenant referencing which is why we are one of the leading referencing companies, trusted by small and large letting agents up and down the UK.

Right to Rent

Right to Rent checks are a legal requirement for Landlords or Letting Agents to carry out on all prospective tenants looking to rent in England. All tenants will go through a Right to Rent check, however depending where they are from a different process may be used. If a Right to Rent check is done incorrectly or isn’t checked by the Landlord/Letting Agent a fine of up to £3,000 will be issued.

The number of fake UK and Irish ID documents in circulation have both tripled in the last 2 years, with British documents now the second most forged nationality. With EU citizens no longer automatically having the right to work and remain in the UK, British and Irish passports are increasingly become the identity document of choice for fraudsters.

We take the stress out of Right to Rent checks Using facial biometrics and Identity Document Validation Technology (IDVT) providing you with a comprehensive report for UK & Irish Nationals.

We also check share codes for tenants with Biometric Passports or Residence Codes for you taking another “to do” off your list.

Pre-Covid Regulations

Before COVID British and Irish citizens Right to Rent checks were done by the tenant(s) bringing their ID documents in branch for the Letting Agents to check. They would make sure their passport was valid and the person standing in front of them was the person on the passport.

During COVID

During COVID these checks were changed so the tenant could scan their documents and send them into the Letting Agent, and this was verified via video call.

As of the 1st October

As of October 1st the Right to Rent checks were changed again, reverting back to the pre COVID process. However, as the world and industry is moving more towards a digital approach, the Government have added the option of doing Right to Rent checks for British and Irish tenants via IDVT (Identity Verification Technology).

Cover your Right to Rent in our Know Your Customer Solution

Know Your Customer is our digital solution to automate your Right to Rent checks for British and Irish tenants.

As well as Right to Rent you are able to add Enhanced ID, AML and PEP’s and Sanction checks as part of Know Your Customer.

Why not combine with our referencing solution and receive up to a 65% discount on Know Your Customer checks?

Find out more about Know Your Customer

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    Thanks for your interest. If you need some help with your referencing or other services, please check out the Tenants area of our website here. If you still need some assistance, drop us a message and our Tenant Support team will be happy to help.

    Thanks for your interest in Box. If you need some help with your insurance policy or other services, our Landlord Support Team will be happy to help. Please call us on 0345 450 9903 or send us a message.