03.05.2024 Edition 8 | May 2024 Newsletter Overview Welcome back to Let’s Talk Lets the fortnightly update on what is happening at The Hub. In Issue 8, we’re excited to unveil the latest efficiencies in tenant verification achieved via BOX’s new optimised referee process. Plus, an update on progress of our commitment to deliver 24 major software releases to BOX, that benefit letting agencies, in 2024. For the latest updates on the tenancy fraud landscape, don’t miss out on last month’s data insights inFraud Corner. Learn about how we’re seeing more income related fraud cases and how we stay one step ahead of the fraudsters to protect your landlords and maintain their trust in your letting processes. You’ll also find a link to our updated eBook containing the crucial updates on the Renters Reform Bill, helping you stay informed on the latest legislative changes shaping the rental landscape; plus, links to the first two podcasts in our third season! So, pop the kettle on and grab a cuppa whilst you get the latest news and updates from across the Hub. Talk To Us Today!

May 03/05/2024 | Edition 8 Read More »

Released | 02.05.2024 System Release Notes | Locked Know Your Customer (KYC) Form Responses Release Overview: We have introduced an update to enhance the security and integrity of the Know Your Customer (KYC) journey by locking down responses on partially completed forms. Key Features: 1. Locked Responses on Return | If an applicant begins the KYC journey and then returns to the standalone form before completing it, their previously entered answers will now be locked. This ensures that the information remains unchanged once initially submitted. 2. Contact for Changes | Should the applicant need to make any changes after returning to the form, they will be required to contact their letting agent. A new link will then need to be sent to them to allow the updates to be made. This update ensures that once an applicant has started the KYC process, their information remains secure and unaltered unless specifically requested and managed by the agent Talk To Us Today!

Locked Know Your Customer (KYC) Form Responses Read More »

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