The Renters’ Rights Bill has completed Committee Stage in the House of Lords and is set for Report Stage in June. Major changes are coming – including the end of Section 21, a move to periodic tenancies, stricter rules on rent in advance, student lets, pets, and a new landlord database.

To help letting agents stay ahead, our BOX solutions cover everything from tenant checks to pet damage cover and compliance support.

National Trading Standards has withdrawn the Material Information guidance, but letting agents are still required to disclose all material information under the Digital Markets, Competition and Consumers Act 2024 (DMCC Act). Enforced by the Competition and Markets Authority (CMA), the act allows penalties for non-compliance. While there is no checklist, full transparency remains the standard. The updated rules outline key areas of material information agents must continue to disclose to stay compliant.

From 14th May, letting agents must legally carry out financial sanctions checks on all new landlords and tenants. To help agents get ready, we’ve created a simple infosheet covering what’s changing, what needs to be done, and how to stay compliant. With over 150,000 sanctions checks already completed through BOX, The Lettings Hub is here to make the process simple and secure. Read the infosheet and make sure your agency is ready.

Join Matt Curtis as he talks about the changes from 14th May 2025 with Sanctions and what Letting Agents will need to do.

The Renters’ Rights Bill is set to significantly change the landscape of student housing. Letting agents will need to adapt to the abolition of Section 21 notices, reconsider the use of fixed-term tenancies, and navigate new restrictions on rent in advance payments.
To help you prepare, we’ve created a comprehensive e-guide that explains the rules for different types of student lets, outlines the new Ground 4A and how to remain compliant, details the upcoming changes to rent in advance and our efforts to challenge them, and explores the role of guarantors along with alternative solutions.

This is essential reading, download your copy here.

Section 21 remains the most effective route to regain possession — but serving it incorrectly can render it invalid.

Our new infosheet explains how to properly serve Deregulation Documents, including the EPC, Gas Safety Certificate, and How to Rent guide. It also covers the recent Khan v D’Aubigny case and shares practical tips to avoid common mistakes.

Make sure your next notice stands up.

This week we are exploring the evolving importance of guarantors in the private rental sector, especially in light of upcoming changes under the Renters’ Rights Bill. Traditionally, guarantors have been instrumental in supporting tenants with limited credit history or irregular income, helping them secure a tenancy. However, with the Bill set to remove key landlord tools like Section 21, Rent in Advance, and fixed-term tenancies, guarantors could shift from being helpful to essential in managing risk.

These changes may appear to make life fairer for tenants, but they will create real challenges when it comes to offering homes to renters in a wide range of circumstances, for example the self-employed, people who are new to the UK, employees on variable incomes and students.