Boom Day – How The Lettings Hub is Smashing Targets This Month
Boom Day gets staff at The Lettings Hub in the spirit of competition and of self-improvement. Read how we hit goals and strive for better results consistently throughout the year.
It’s Boom Day at The Lettings Hub! Once a month, staff are challenged to hit specially set Boom Day targets. All our teams compete so that they can win a reward for their department!
The day is all about challenging all our teams to be at the top of their game.
Referencing, Insurance, Finance, Marketing, Tech – every department gets involved! And each has a special list of goals allocated to them for that working day. Challenged with reaching SLA’s, answering record amounts of calls and lots of other great things, staff take Boom Day so seriously that they’ve even been known to volunteer to stay past the end of their shift in the office!
“Boom Day sees a change in routine for our staff, and it’s great to see the spirit of competition and motivation in everyone as they come together to meet targets. It’s a day of lots of laughter and fun, but most importantly we’re all working towards the same goal of achieving the best results possible.”
– Heidi Shackell, CEO
We make the office into a motivated space by really celebrating the day, decorating with balloons and offering sweet treats to put everybody in the spirit. Even better, if it falls on a month with a theme, like Valentines or Halloween – you can be sure the office will be decorated accordingly! And of course, all the team leaders wear their Boom Day T-shirts.
“The sense of team spirit is visible throughout all the teams and it’s great to see.”
– Debra Smith, MI Analyst
Some of the types of goals set on our previous Boom days include;
Hitting targets for booking new meetings and pitches
Boosting website enquiries
Achieving ‘X’ amount of online sales
Checking-in with our clients
Creating engaging webinars with a high volume of attendees
On Boom Day we always make sure we are setting ambitious goals, so we always have something to work towards but also feel like we have accomplished something at the same time. It’s Great!
– Nick Reynolds, Finance Director
The day is really all about…
Providing Outstanding Service >>
Lots of our Boom Day targets focus on SLA’s and doing a great job in order to provide the best service possible for our customers and clients.
Coming Up with New Ideas >>
Part of the aim of Boom Day is to get everybody to think outside the box a little bit, and come up with an innovative way to boost sales or smash their targets in a short time frame.
Completing Business Goals >>
We also use Boom Day as an opportunity to wrap up any outstanding loose ends of the business.
Honouring Company Values >>
We want to be the best at what we do at The Lettings Hub. Every month, we want to be getting greater and expanding our positive impact on the industry. We also want to remind our staff that their hard work is valued, and their achievements get recognised.
“We are always very eager when boom day comes around, referencing have been crowned winners multiple times now and are the ones to beat!!“
– Sarah Wayman, Workflow Performance and Process Manager
The Boom Day Reward…
As we often see most of our teams reach their goals on Boom Days, sometimes it’s a tough choice deciding who to crown as the winners! But we also see teams go above and beyond their targets, too. The winning team gets announced to the company and they receive a voucher of choice. More importantly, they gain much coveted control over the office radio – no more Hard Rock vs. Pop Princess arguments between teams, the Boom Day winners have final say!
Those teams who may not take the prize this month always know that next month provides another chance to win. They’ll be brainstorming ways to take the crown next Boom Day as soon as this one is over.
As a business, we’re very proud of the things our teams manage to achieve on Boom Days. And we’re proud of the strong work ethic that everybody brings to the table. Truthfully, we’re all winners after a Boom Day! When we start to see the results of all the days hard work come to fruition in the weeks after, we know we’ve done something right.
