Released | 01.10.2024 System Release Notes | BOX interface overhaul and dashboard enhancements Release Overview: BOX is undergoing a visual transformation, featuring a more modern look and feel. The next phase of this update focuses on enhancing the Agent and Applicant dashboards to maximise user-friendliness and efficiency. These updates are designed to streamline your workflow, whilst making it easier for you and your tenants/guarantors to manage and track your tenancies within BOX, and complete tasks more efficiently. Key Features: 1. Refreshed Design | The visual transformation of the dashboard features a more modern look and feel and maximises user friendliness and efficiency. Plus, as we promised the contemporary design that BOX now sports is making navigation smoother and more intuitive. 2. Staged roll-out | This feature is part of a staged rollout, and so the dashboard changes you’re seeing today represent just part of the transformations we’re making to BOX. We’ll let you know when the next stage is due to be rolled out. Talk To Us Today!

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23.09.2024 Edition 18 | September 2024 Newsletter Overview In this important edition, we’re sharing the latest updates on the Renters’ Rights Bill and why it’s crucial to act now. Along with a link to our comprehensive E-Guide, explaining the key provisions of Renters’ Rights, we give you our thoughts on what agencies can do now to prepare for a more challenging rental climate. Alongside our usual update on the next set of feature upgrades coming soon into BOX, we’ve also created a handy guide to how best to contact us, depending on your query. There’s also some upcoming insurance discount changes happening from 1st October to update you on. And as always, we’ve got the latest from Hub HQ, including our Hubster in the spotlight Liam Tilley, and news from our team members who have been out and about on the road. So, grab a cuppa, and enjoy the read! Talk To Us Today!

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Released | 06.09.2024 System Release Notes | Rent and Legal Compliance Enhancement Release Overview: A new feature has been released to enhance compliance when adding a Rent and Legal Protection policy. Now, if you attempt to activate a Rent and Legal Protection for properties with rents exceeding £100,000 a year, BOX will flag a warning to prevent you accidentally adding cover. This will prevent non-assured tenancies, which cannot be covered under your Rent and Legal Protection policy, from being added in error. Plus, when it’s a Let Only tenancy, Rent and Legal Protection can only be purchased if you have a regular rent review clause in place with your landlords. To ensure you comply with policy requirements, BOX will now prompt users when they add cover for let only tenancies. Talk To Us Today!

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Released | 06.09.2024 System Release Notes | Enhanced Communication Options for Tenants Release Overview: Release Overview:We have enhanced the tenant application process. Now, tenants will get clearer prompts when completing their application form, to allow them to specify a co-tenant, friend or family member that they would like us to be able to communicate with about their application progress if needed. This streamlined process for granting permission for other people to receive updates on their behalf will help to ensure tenants are fully informed and, for sharers, will mean we can talk to one person about all the applicants for that property (assuming they’ve provided their permission). Talk To Us Today!

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