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October 04.10.2024 | Edition 19
04.10.2024 Edition 19 | October 2024 Newsletter Overview Welcome to #19 of our fortnightly round-up of news and updates from across the Hub. In this issue, we’re sharing details of the next BOX feature releases – including how we are making it even easier for you to get a full audit history of your AST agreements, and a change to your inventory docs. Plus, we introduce several additional measures we’re continuing to deliver across our Rent and Legal Protection products. We also have details of an upcoming ‘Rights Bill’ webinarwhich we will be recording, post 2nd reading, alongside some expert industry guests. We want the burning questions you want to pose to our expert panel! Finally, there is all the usual links to our latest podcasts, blogs and eGuides, and a roundup from Fraud Corner. So, switch your phone to silent, and take five to enjoy the read! Talk To Us Today!
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September 23.09.2024 | Edition 18
23.09.2024 Edition 18 | September 2024 Newsletter Overview In this important edition, we’re sharing the latest updates on the Renters’ Rights Bill and why it’s crucial to act now. Along with a link to our comprehensive E-Guide, explaining the key provisions of Renters’ Rights, we give you our thoughts on what agencies can do now to prepare for a more challenging rental climate. Alongside our usual update on the next set of feature upgrades coming soon into BOX, we’ve also created a handy guide to how best to contact us, depending on your query. There’s also some upcoming insurance discount changes happening from 1st October to update you on. And as always, we’ve got the latest from Hub HQ, including our Hubster in the spotlight Liam Tilley, and news from our team members who have been out and about on the road. So, grab a cuppa, and enjoy the read! Talk To Us Today!
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September 06.09.2024 | Edition 17
06.09.2024 Edition 17 | September 2024 Newsletter Overview Hello, and welcome to the latest issue of Let’s Talk Let’s. In this issue we share about more of the latest features we’ve released to BOX, and answer your questions about theTenant Pre-Qualification product launching this Autumn! We also cover another ‘BOX Basic’ – this is where we remind you about some of the most used features in BOX, giving you tips that help you get the best from the platform! Fraud Corner this month includes a case where our products stopped sophisticated fraudulent documents from allowing a tenant to rent a home; plus, we have an exclusive offer to help your business avoid becoming a victim of cyber-crime. And of course, we have our usual roundup of the news from across the Hub, including our CEO Heidi’s latest blog, latest infosheets and an update from behind the scenes at Hub HQ. Talk To Us Today!
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August 22/08/2024 | Edition 16
22.08.2024 Edition 16 | August 2024 Newsletter Overview #16 is all about BOX, our award-winning Tenancy Management platform. Last week we were thrilled to have won the 2024 Proptech Breakthrough Award for Rental Management Platform of the year – GO US!! In this issue, we’re excited to share the Spring/Summer 2024 BOX release notes, highlighting all the features we’ve rolled out from May to August 2024. Plus, get a sneak peek at what’s coming in our Autumn/Winter release schedule. Whether you use BOX just for referencing or across all 40+ products, you’ll find enhancements in these notes that will elevate your experience. Each section is clearly labelled, making it easy to identify which updates are relevant to your agency. Also in this issue, meet Clair Jones our Hubster in the Spotlight as we learn more about her quarter-of-a-century experience in lettings, she also shares her love of marine biology and her life as a Dance Mum! We also have a case study from Woodstock Legal Services, our legal experts, who provide a crucial reminder about the importance of the right paperwork, at the right time, to avoid unnecessary delays obtaining vacant possession. Finally, we have our usual roundup of what we’re up to behind the scenes at The Hub, and news from across the lettings sector. So, take five and enjoy! Talk To Us Today!
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August 09.08.2024 | Edition 15
09.08.2024 Edition 15 | August 2024 Newsletter Overview Welcome back to the latest issue of Let’s Talk Lets. It feels like this edition has been sponsored by our four legged friends at The Hub – because as well as a very important and interesting chat about Pets in Lets with AdvoCATS, we also share our CEO Heidi’s latest blog as she speaks about the impact her 26 (yes, that’s right!) pets have on their family. But it isn’t all about the animals; we also give you lowdown about the most recent feature releases to BOX, plus we give you a sneak peek at some other useful updates coming soon. There’s also an important article about some referencing criteria changes we’ve implemented, and a reminder on our digital helpdesk, Knowledge Hub, where you can find the most up-to-date requirements for a slick and speedy reference. Talk To Us Today!
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July 26/07/2024 | Edition 14
26.07.2024 Edition 14 | July 2024 Newsletter Overview Welcome to issue #14 of Let’s Talk Lets, your regular round-up packed with news and updates about everything happening at The Hub. In this issue, we have some exciting new BOX enhancements and a heads-up about some upcoming changes. We also have another Hubster in the Spotlight – this time, we’re speaking to Amy, our very own UX Designer and Product Owner, who ensures our BOX user experience is slick and intuitive. Additionally, we provide our usual links to the latest podcasts and E-Guides and offer a sneak peek of what’s happening behind the scenes at The Hub. So why not treat yourself to a biscuit to dunk in your tea, whilst you catch up on the latest from us! Talk To Us Today!
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July 12/07/2024 | Edition 13
12.07.2024 Edition 13 | July 2024 Newsletter Overview Issue #13 of Let’s Talk Lets is here. It’s your fortnightly update on everything you need to know from the Hub. We’re giving you the heads up about an important partner integration coming soon in BOX. Plus we share how we’re continuing to stamp out tenancy fraud – so don’t miss out on the latest insights from Fraud Corner. In this issue, we share how our commitment to keeping tenancies fraud-free protects your landlords from tenants who attempt to cheat the checks. You’ll also find a link to our most recent podcasts featuring Sat Basi and Carly Jermyn, and we have an updated eBook following the election, and all the news from what our team at Hub HQ have been up to. So, grab a cuppa and enjoy the latest news and updates from across the Hub. Talk To Us Today!
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June 28/06/2024 | Edition 12
28.06.2024 Edition 12 | June 2024 Newsletter Overview Welcome to Newsletter #12. This edition is packed with useful updates, insightful discussions, and handy resources to keep you ahead of the latest news from The Hub. Inside, you’ll find the latest BOX updates, a summary of our latest bite-size info guide on Permitted Occupiersand Unauthorised Occupiers and insights from our latest podcasts featuring Clare Yates and Francis West. We’ve also got some highlights from our CEO Heidi’s latest blog, and we introduce another of our key Hubsters. So, grab a coffee, and enjoy the read! Talk To Us Today!
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June 14/06/2024 | Edition 11
14.06.2024 Edition 11 | June 2024 Newsletter Overview Welcome back to our newsletter, your go-to guide for updates from The Lettings Hub! In issue #11, we’re excited to introduce new BOX platform features and enhancements, share some news about our team growing, and bring you the latest industry insights. Read more on our pledge to deliver 24 major enhancements to BOX in ’24, with improvements to KYC checks, tenant feature upgrades, and notification-free utilities. Also, meet our new Operations Director, Matt Curtis. Plus, don’t miss out on what else is happening at The Hub, and the latest from our Fraud Corner feature. So, take a break, get comfortable, and dive into all the news and updates from The Lettings Hub! Talk To Us Today!
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May 31/05/2024 | Edition 10
31.05.2024 Edition 10 | May 2024 Newsletter Overview Welcome back to our newsletter, your ultimate source for updates from The Lettings Hub! In issue #10, we’re excited to introduce more new features and enhancements – including updates to our Property Passport™ service, and details about our innovative Holding Deposit Payment software which is coming soon. Read about what could be next now the Renter (Reform) Act hasn’t made it through the ‘wash up’ parliamentary process, insights from The Lettings Industry Council, spotlight on Hubster team leader Holly Breacker, and our CEO, Heidi Shackell’s, latest blog post. Plus, The Propertymark Trust has launched Prop X, its first-ever fundraising event, scheduled for Birmingham in September. Read more below about this exciting new event in the industry calendar, and how we’re supporting it as a Silver Sponsor! So, take a break, get comfortable, and dive into all the news and updates from The Lettings Hub! Talk To Us Today!
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May 03/05/2024 | Edition 8
03.05.2024 Edition 8 | May 2024 Newsletter Overview Welcome back to Let’s Talk Lets the fortnightly update on what is happening at The Hub. In Issue 8, we’re excited to unveil the latest efficiencies in tenant verification achieved via BOX’s new optimised referee process. Plus, an update on progress of our commitment to deliver 24 major software releases to BOX, that benefit letting agencies, in 2024. For the latest updates on the tenancy fraud landscape, don’t miss out on last month’s data insights inFraud Corner. Learn about how we’re seeing more income related fraud cases and how we stay one step ahead of the fraudsters to protect your landlords and maintain their trust in your letting processes. You’ll also find a link to our updated eBook containing the crucial updates on the Renters Reform Bill, helping you stay informed on the latest legislative changes shaping the rental landscape; plus, links to the first two podcasts in our third season! So, pop the kettle on and grab a cuppa whilst you get the latest news and updates from across the Hub. Talk To Us Today!
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April 19/04/2024 | Edition 7
19.04.2024 Edition 7 | April 2024 Newsletter Overview Welcome back to the latest issue of Let’s Talk Lets. In this edition, take a glimpse behind the scenes of Rent and Legal Protection through Claims Corner, where we lift the lid on real-life claims and delve into the mediation service which is provided as part of the cover. But that’s not all – get the lowdown about the latest feature enhancements to BOX. Plus, don’t miss our recent eGuide and details of the next podcast series starting soon. We also have an important change to our Terms and Conditions we wanted to advise you of. And in another new segment, Hubster Spotlight, get ready to meet one of the people behind our service; today we talk to Senior Client Relationship Manager Ross Twell who tells us more about his role, plus his love of Liverpool FC, darts, and bowl haircuts! So, take five to grab a coffee and enjoy the latest news from the Hub. Talk To Us Today!
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April 05.04.2024 | Edition 6
05.04.2024 Edition 6 | April 2024 Newsletter Overview Issue six of Let’s Talk Lets is here! It’s your fortnightly roundup of everything that’s happening at The Lettings Hub and how we’re working to support you. In this issue, we share details of even more feature enhancements coming soon to BOX, plus we delve a little deeper into some of the attempted tenancy fraud cases we’ve prevented thanks to our unique referencing process, data, tech, and people! You’ll also be able to learn about the ‘Spring-up’ sales conference we held last week, and how the time we spent together over three days is going to benefit you. We focused on your experiences and how you interact with BOX, to ensure we deliver outstanding support by understanding your perspective – we even had guest appearances from some of you at the event! We hope you enjoy this issue! Talk To Us Today!
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March 26/03/2024 | Edition 5
26.03.2024 Edition 5 | March 2024 Newsletter Overview Issue five of Let’s Talk Lets is here; we hope you enjoy our latest newsletter. In this issue we’re bringing you a further preview of the next stage of BOX re-design which will land soon. We also share details of the eBook and podcasts we’ve launched since we last wrote to you, and you can read the latest news on tenancy fraud as we cover the trends we have seen in the last month across our industry.. With Easter just around the corner, you’ll find our opening hours for the bank holiday period below. Our teams will be here to support you at what we know is traditionally a busy move-ins weekend! We hope you enjoy this issue and some well-deserved time off for Easter! Talk To Us Today!
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March 08/03/2024 | Edition 4
08.03.2024 Edition 4 | March 2024 Newsletter Overview Issue four of Let’s Talk Lets is here! This is your fortnightly roundup of key updates from Hub HQ, and the lettings sector! In this edition we take a closer look at what the Chancellor, Jeremy Hunt, has pledged to deliver with his Spring Budget, plus we tell you all about a great ‘medical check’ employee benefit that you might find useful for your teams. And, as usual, we include all the news on new features for BOX, including the details of a fantastic new service enhancement for those of you that use Rent and Legal Protection. Its jam packed this fortnight, and we hope you enjoy it! Talk To Us Today!
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February 27/02/2024 | Edition 3
27.02.2024 Edition 3 | February 2024 Newsletter Overview Welcome to issue three of Let’s Talk Lets, your regular roundup of news, views and updates from The Lettings Hub. To make sure you never miss an important update from us every fortnight, this is your quick and easy to digest news bulletin from Hub HQ. Talk To Us Today!
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February 13/02/2024 | Edition 2
13.02.2024 Edition 2 | February 2024 Newsletter Overview Welcome to our latest edition of Let’s Talk Lets, your regular roundup of news, views and updates from The Lettings Hub. To make sure you never miss an important update from us every fortnight, this is your quick and easy to digest news bulletin from Hub HQ. Talk To Us Today!
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January 26.01.2024 | Edition 1
26.01.2024 Edition 1 | January 2024 Newsletter Overview Welcome to the first issue of Let’s Talk Let’s, your regular roundup of news, views and updates from The Lettings Hub. 2024 is going to be a busy year in lettings, so to ensure you never miss a beat each fortnight we will write with a quick, easy to digest news bulletin with everything you need to know from Hub HQ. January is racing along, and here at The Hub we’re very excited about the year ahead; we’re pleased to be starting the year with the launch of new BOX features, delivering on our commitment for the platform to be best-in-class when it comes to tenancy management tech; read more below. Plus, we share our latest podcasts and webinars with you, and there’s also a chance for you to win a personalised hamper in our first 2024 competition. We hope you enjoy the read! Talk To Us Today!
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