With Section 21 evictions on their way out and tenants gaining more rights, there’s one major shift not getting enough attention: local authorities will soon act as investigator, judge, and jury — empowered to issue fines of up to £30,000, apply banning orders, and demand compliance from landlords and agents alike. However, with inconsistent enforcement, limited resources, and increasingly complex obligations, this change risks becoming a postcode lottery of penalties and reputational damage. In this new landscape, robust record-keeping and clear communication aren’t just best practice — they’re essential. That’s where The Lettings Hub comes in. We’re supporting agents through the transition with BOX, our free digital pre-tenancy platform that provides full audit trails and secure document storage, along with regular updates on how the Bill is being enforced and practical guidance to navigate the changes with confidence.
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