Rent caps may sound simple, but the reality is far more complex. While the Renters’ Rights Act stopped short of introducing rent controls, it does bring much tighter rules around rent increases with Section 13 firmly in the spotlight.

With 2026 bringing some of the biggest changes our sector has ever seen, how your team responds will make a real difference to performance, compliance, and customer experience.

We’ve created an infosheet designed to help letting agency leaders keep their people engaged, confident and aligned during a time of major change.

Our latest Renters’ Rights Act guide explains the new possession grounds after 1 May and how agents and landlords can use them correctly.
Under the new rules, all possession will use the Section 8 process, requiring a valid statutory ground, correct notice, supporting evidence and a court order. Errors could delay or prevent possession.

What changed on 27 December 2025? The Renters’ Rights Act has started to take effect, giving local authorities stronger and more flexible powers to act against non-compliance in the private rented sector. We’ve produced a short infosheet for letting agents and landlords explaining what changed.

This guide clearly sets out who is responsible for what — agent, landlord or tenant — across every key stage of the tenancy, from possession and rent reviews to pets, guarantors and property standards. It’s designed to help you support your landlords, protect your tenants and stay compliant as the legislation comes into force.

Part 2 of the Renters’ Rights Act Toolkit provides six more flash summaries of key upcoming reforms, including Rent Repayment Orders, selling with tenants in situ and Awaab’s Law. Designed for quick, practical use, the pack offers clear explanations, outlines the main impacts on agents, landlords and tenants, and gives actionable steps to update processes. It serves as an easy reference or training aid to help teams stay informed, confident and ready for the changes ahead.