13.05.2024 System Release Notes | Optimised Referee Process Release Overview: We are pleased to announce the release of our Optimised Referee Requests system, designed to enhance the efficiency and response rates of financial reference requests. This update follows extensive testing and reflects our commitment to improving user experience and validation processes. Key Features: 1. Enhanced Validation Methods | While 80% of tenant references are seamlessly validated through Open Banking API technology, this system introduces alternative validation methods. These methods are tailored for scenarios where tenant consent is unavailable or when tenants have recently changed employment. 2. Revolutionised Reference Requests | Based on feedback from an extensive beta group trial, our financial reference requests have been significantly improved. This optimisation has led to notably higher response rates from referees, ensuring faster and more reliable data collection. 3. Optimised for Multiple Devices | The reference request system is fully optimised for use across various devices and platforms. This enhancement improves accessibility and convenience for referees, who can now respond from their preferred devices. The system delivers a more intuitive and user-friendly experience, accommodating the growing trend of referees completing requests on their mobile phones at their convenience. 4. Transition from PDF Forms | As part of this update, we will be retiring the old PDF forms for reference requests. The new system replaces these forms with a more efficient and streamlined process. Talk To Us Today!