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Rent caps may sound simple, but the reality is far more complex. While the Renters’ Rights Act stopped short of introducing rent controls, it does bring much tighter rules around rent increases with Section 13 firmly in the spotlight.
Rent Controls | Infosheet Read More »
16.01.2026 Edition 50 | January 2026 Newsletter Overview Welcome back to the first issue of Let’s Talk Lets of the year; your regular roundup of news and updates from across the private rented sector. 2026 is a crucial year for letting agents, with much of the Renters’ Rights Act due to be implemented; and now’s the time to start preparing, reviewing processes, strengthening tenancy decisions, and ensuring your agency is ready for the changes ahead. In this issue, we focus on the practical support available to help you adapt – with an overview of the products and tools designed to support compliance and reduce the risks to your landlord. We also have an update on some recent and upcoming BOX changes, including new tenancy signing options, flexible tenancy amendments, and an important security reminder. You’ll also find links to our latest infosheets and toolkits, where we cover key areas such as the new possession ground processes, local authority powers and keeping teams motivated during times of change. So, pop the kettle on and take five to enjoy the read! Talk To Us Today!
January 16.01.2026 | Edition 50 Read More »
With 2026 bringing some of the biggest changes our sector has ever seen, how your team responds will make a real difference to performance, compliance, and customer experience.
We’ve created an infosheet designed to help letting agency leaders keep their people engaged, confident and aligned during a time of major change.
Motivate And Inspire Your Team | Infosheet Read More »
Our latest Renters’ Rights Act guide explains the new possession grounds after 1 May and how agents and landlords can use them correctly.
Under the new rules, all possession will use the Section 8 process, requiring a valid statutory ground, correct notice, supporting evidence and a court order. Errors could delay or prevent possession.
Your Guide To Possession Grounds | Toolkit Read More »
What changed on 27 December 2025? The Renters’ Rights Act has started to take effect, giving local authorities stronger and more flexible powers to act against non-compliance in the private rented sector. We’ve produced a short infosheet for letting agents and landlords explaining what changed.
What Changed On 27th December 2025? | Infosheet Read More »
Winter is one of the highest-risk seasons for rental properties, with colder temperatures, increased rainfall and reduced ventilation all raising the likelihood of issues such as damp and mould, frozen pipes, leaks and storm damage.
Our infosheet is designed to help agents and landlords proactively protect their properties, while giving tenants clear, practical guidance on ventilation, heating, laundry drying, plumbing and reporting issues early.
Top Tips For Tenants In The Winter | Infosheet Read More »
12.12.2025 Edition 49 | December 2025 Newsletter Overview As we reach the end of 2025, it’s been a year of real progress: we’ve strengthened our service, enhanced BOX, and we’ve supported you through major legislative changes, preparing you for one of the most significant shifts our sector has seen. In this special end-of-year edition of Let’s Talk Lets, members of our senior team share their reflections on the progress from 2025, and their predictions for 2026. We also bring you some brand new, practical resources in our Renters’ Rights toolkit, and share updates about what we’ve been up to in the run-up to Christmas. So, pop the kettle on, and take five to enjoy our final Let’s Talk Lets of 2025! Talk To Us Today!
December 12.12.2025 | Edition 49 Read More »
This guide clearly sets out who is responsible for what — agent, landlord or tenant — across every key stage of the tenancy, from possession and rent reviews to pets, guarantors and property standards. It’s designed to help you support your landlords, protect your tenants and stay compliant as the legislation comes into force.
Responsibility Tables | Tool Kit Read More »